In The Weeds Episode 23: What Makes a Great Restaurant Manager
October 22, 2021
Why do some managers perform and others fizzle? In this episode I will talk about the top 10 key factors for every great restaurant manager.
In the Weeds Episode #22: Is the Guest Always right?
September 7, 2021
Common hospitality business practice is that the guest is always right. Seems like we're drilled us in from a very early stage in our training. And then we always hear about chefs that kick people out of their restaurants. In the back of the mind we kind of admire them. But what if you are one of them. Is it right, is it wrong? Is the guest always right?
In the Weeds Episode 21: What Can We Learn From Sales People
May 26, 2021
Most of us restaurant owners deal with lots of different types of sales people in many different industries from Food to liquor to electric. But have we ever stopped and really analyzed the successful versus the unsuccessful sales people that we deal with? And the most important question is what is the take away. Can we actually learn and model from the best sales people that we deal with. And how can we adapt that to the way we market and sell to our guests?
In The Weeds Episode 20: The Return of Inconsistency
May 19, 2021
After a year-long unintentional break from recording this podcast, I'm back. I'm going to talk about the pitfalls of inconsistency. Yes, the same inconsistency that I was the last year on recording this podcast and sharing valuable information. I'll also be talking about my new book of the lessons that I've learned during Covid in the restaurant world. I'm super excited to be back.
In The Weeds: Episode 18 with Jeffrey Bancroft
March 2, 2020
Conversations with Jeffrey Bancroft. We talked about Mastering A Rotating Menu.
In The Weeds: Episode 17 with Bill Tobin
February 20, 2020
Conversations with Bill Tobin, Co-Owner of Tiki's Grill & Bar. We talked about Mastering Working on Your Business.
In The Weeds: Episode 16 with Donna Massaro
February 14, 2020
Meet Donna Massaro from The Freight House Cafe on Mahopac NY. Donna talks to us about picking the right location, farm to table and taking chances.
In The Weeds: Episode 15 with Josh Sapienza
February 5, 2020
In The Weeds with Josh Sapienza. Josh managed all types of restaurants for 20 plus years. Now he helps them become profitable with his consulting business. But what's really exciting is his new food app. It profiles your personal flavors in food and makes smart recommendations for patrons. You must listen to find out more...
In The Weeds: Episode 14 with Miguel Trinidad
January 31, 2020
The ins and outs of opening a restaurant with a niche cuisine. Miguel Trinidad opened a Filipino Restaurant after backpacking for months in the Philippines.
